Global Error Code
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Error Code | Error Description | Solution |
---|---|---|
1000 | The request header of the API call does not carry "app-id" | ① Please check if the request header carries "app-id" ② If you don't know what "app-id" is, please read: https://fscut-open-en.apifox.cn/doc-2946216 |
1001 | The "app-id" provided in the API call's request header is unauthenticated | ① Please check if the "app-id" in the request header is correct ② Check if the appId on the open platform webpage is correct, click: https://open.fscut.com/#/user |
1002 | The appId provided in the API call's request header has expired | Please contact Bai Chu customer service directly |
1003 | The "time-stamp" carried in the API call's request header is illegal | ① Please check if the request header carries "time-stamp" ② Please check if the provided timestamp is within ten minutes before or after the current time |
1004 | The request header of the API call does not carry "app-sign" | ① Please check if the request header carries "app-sign" ② If you don't know what "app-sign" is, please read: https://fscut-open-en.apifox.cn/doc-2946216 |
1005 | The signature appSign provided in the API call's request header is illegal, please check if the encryption rule is correct | ① If you don't know what "app-sign" is, please read: https://fscut-open-en.apifox.cn/doc-2946216 ② Please check if the app-sign encryption/decryption rule is correct, you can refer to the document: https://fscut-open-en.apifox.cn/doc-2946218 |
1006 | The request body format of the API call is incorrect | Please check if the request body sent by the API call is in json format |
1007 | Your role does not support the use of this API | To protect the rights of customers, some interfaces are only available for special roles. If you have questions, please contact Bai Chu customer service |
1008 | Exceeded the maximum number of calls for today, cannot call the API anymore 【API quota】 | Today's quota is full, for further information, refer to the document: https://fscut-open-en.apifox.cn/doc-2946220 |
1009 | The call frequency exceeds the maximum frequency limit of the API 【API frequency limit】 | Please reduce the API call frequency, refer to the document: https://fscut-open-en.apifox.cn/doc-2946220 |
1010 | Uncontrollable machine tool | ① First confirm whether the correct cardId is entered (only controllable machine tools can be called via API) ② If you do not understand the concept of a controllable machine tool, refer to the document: https://fscut-open-en.apifox.cn/doc-2946219 |
1011 | Input cardIds are not in a collection format | Please ensure the input machine tool list is in a collection format (for instance, input for cardIds requires a collection format, do not input a single string) |
1012 | Historical data-related API (such as historical data, statistical data) input startDate and endDate format is incorrect | Please confirm whether the format of startDate and endDate is "yyyyMMdd" (e.g., correct example: 20230201) |
1013 | Historical data-related API (such as historical data, statistical data) input startTime and endTime format is incorrect | Please confirm the format of startTime and endTime is "yyyy-MM-dd HH:mm:ss" (e.g., correct example: 2023-05-01 00:00:00) |
1014 | The time information input for historical data-related APIs (like historical data, statistical data) is illegal, and only supports data from the past three months | ① Please check if startDate, endDate, startTime, and endTime are within the last three months ② Please check if the endDate is earlier than the startDate (similarly for startTime and endTime) |
1100 | Unknown exception | Contact Bai Chu customer service for resolution |
1101 | Project initialization exception | Contact Bai Chu customer service for resolution |
1102 | 【Gateway】Internal logic error | Contact Bai Chu customer service for resolution |
1103 | 【Gateway】Internal error | Contact Bai Chu customer service for resolution |
1200 | Specified user not found | Contact Bai Chu customer service for resolution |
2200 | The provided request parameter is abnormal | ① First correct the request content based on the exception information ② If you have questions about the request information, contact Bai Chu customer service for resolution |
2201 | 【Open Platform】Backend internal error | Please contact Bai Chu customer service |
Modified at 2023-09-02 12:14:00